Who We Are
Our website address is: https://biodigesterkenya.co.ke
At biodigesterkenya.co.ke, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return your purchase within 7 days of the original purchase date for a full refund.
To be eligible for a return, items must be in their original condition, including all packaging and tags. Items that have been altered or customized, or items that are special orders, are not eligible for return.
To initiate a return, please contact us at [insert contact information] with your order number and the reason for the return. We will provide you with return instructions and a return shipping label.
Return shipping is the responsibility of the customer, and we recommend using a trackable shipping method. We are not responsible for lost or damaged items during shipping.
Refunds will be issued to the original payment method within 7 days of receiving the returned items.
Changes to this Returns Policy Effective date: [10-10-2022]